Some things just never get finished

Do you have some things that just never get done? You really must get round to this or that. "I'll make a list and do them....whenever". Of course, in the business world, it is the job of the project managers to keep these lists and get this stuff done. So how was it possible that when I was travelling last month to London City airport on the Docklands Light Railway, that I heard an announcement that was 4 years out of date?

"Change here at Canning Town for the Docklands Airport bus". AAAGGGG, I thought (or something like that). The DLR has broken down and now we have to take a bus. A quick check on the time - Yes - plenty of time left. Then the moment of realisation that this was the old announcement before the completion of the DLR to the airport four years ago.

As an ex-project management, my heart felt for the poor man (or woman) whose job it was to get this done. Perhaps the job of changing the announcement on this particular train was never put on the list. Perhaps someone said that it had been done, but actually went and played golf instead. Anyway, I don't suppose that the project manager minds anymore. He has his next project now and the passengers do not take any notice, except perhaps the poor airport travellers, whose heartbeats go up by 20 beats.